Privacy Policy

Objective: 

This Privacy policy articulates the privacy and data protection principles followed by Wonder WallCare with regards to the personal information of every person, including its employees (current or former employees, trainees), applicants, contractors, prospects, customers (including products, outsourcing and other services clients), partners, vendors and current or former members of the Board of Directors, whose personal information are processed by Wonder WallCare. 

Wonder WallCare, its subsidiaries and branch operations hereinafter referred as ‘WWC’, Wonder WallCare, ‘the Company’, ‘we’, ‘us’ or ‘our’ are committed to respect your privacy and choices. The Policy highlights our privacy practices regarding sensitive Personal data or Information that we collect, receive, possess, store, deals or handle information of or dealing in personal information including sensitive personal data or information about you through this website, www.wonderwallcare.com (the “Site”) and also for those Personal Information that you provide us while participating in our events, website registrations, marketing campaigns, recruitment/employment process/drives and other sources. 

Scope of this Privacy Policy:

1. This Privacy Policy covers our company’s policy for handling of or dealing in Personal Information including Sensitive Personal Data or Information and ensure the same, are available for view by you (provider of information), who has provided such information under lawful contract, including how we collect, use, share and protect the personal information.
2. The Company shall ensure the confidentiality of the sensitive personal information and grievances related to such issues. Any grievance shall be resolved by the “Grievance Officer” appointed by the Company for this purpose.
3. The Company shall obtain your consent through letter/ fax/ email regarding purpose of usage before collection of such Sensitive Personal Data or Information.
4. The Company does not collect sensitive personal data or information unless the information is collected for a lawful purpose connected with a function or activity of the Company and is necessary for that purpose.
5. The Company shall not retain that information for longer than is required for the purposes for which the information is used or required under any law.
6. The Company shall permit you to review the information provided by you for correction and amendment, if found to be inaccurate or deficient. 

You have option of not providing the sensitive personal information, sought to be collected, if you do not agree with the policy or even otherwise. You shall, at any time, while availing the services or otherwise, also have option to withdraw your consent given earlier to the Company. Such withdrawal of the consent shall be sent in writing to the Company. 

Wonder WallCare may provide links to third-party websites for your convenience and information. If you access those links through the Wonder WallCare website, you will leave the website. WWC does not control those sites or their privacy practices, which may differ from WWC’s practices. We do not endorse or make any representations about third-party websites. The personal information you choose to provide to or that is collected by these third parties, including any social media websites featured on our website, is not covered by the WWC’s Privacy Policy. We encourage you to review the privacy policy of any website before submitting your personal information. 

We may also provide social media features on our website that enable you to share WWC information with your social networks and to interact with WWC on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand how the information provided by you could be used or shared by those sites. 

By using Wonder WallCare websites, associated microsites and mobile applications, you agree to the processing of your information as explained in this Privacy Policy. 

Personal data we collect: 

For the purposes of this Privacy Policy, ‘Personal Information’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Wonder WallCare. 

The Company may collect information or pieces of information that could allow to be identified including contact information. The data or information is collected form the following: 

1. People who subscribed or register to receive information from the Company.
2. People who provide feedback to the Company.
3. Job applicants
4. Visitors to the website of the company. 

The Personal Information collected may include but is not limited to: 

1. Identification Information including name, gender, age, date of birth, personal and/or business email address, personal and/or business telephone number, home address, contact details, government-issued identification numbers such as national identification, social security, or driver’s licence number, photographs, demographic information, citizenship, nationality, marital status; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; password; financial information such as Bank account or credit card or debit card or other payment instrument details.
2. Educational and Professional Details including higher/further education, certifications, previous employment history, professional skills.
3. We may collect information about your cloud access security related information such as the Internet Protocol (IP) address of your connected devices, device details, cookies and web beacons. 

Purpose of Collection and Uses of your Personal or Sensitive Personal Information: 

We process your Personal Information when it is necessary for the performance of a contract to which you are the party or in order to take steps at your request prior to entering a contract. This applies in any case where we provide services to you pursuant to a contract, such as when you use our website or process your registration on the WWC’s digital platform. We will keep and use it to enable us to run the business and manage our relationship with you effectively, lawfully and appropriately. 

We may collect, use, receive, possess, store, disclose, process and transfer the Sensitive Personal Information for various purposes, including, but not limited to, the following: 

1. Provide information and services as requested by you
2. To enable functioning of the Company’s business
3. Compliance with company policies, code of conduct and internal regulations
4. Tax administration and compliance
5. Assess queries, requirements, and process requests for products and services
6. Perform client communication, service, billing and administration, Data Analysis
7. Assess Technical system/digital platform performance and usage analysis
8. Run marketing or promotional campaigns / Create brand awareness
9. Market products and services based on legitimate business interest under the applicable law; or
10. Conduct processing necessary to fulfil other contractual obligations for the individual.
11. Prevention of fraud, Audit Compliance, monitoring and Surveillance, reporting potential crime, Health / safety and occupational health
12. Employee engagement including general HR, administration, organization planning and internal regulations and feedback 

With your consent, we may also use your personal information for additional purposes. Instances where sensitive personal information is collected will warrant explicit consent. Unless it is necessary for our legitimate business purposes, should you choose not to provide any personal information during certain activity, you will nevertheless be able to continue with such activity wherever possible. 

If you choose not to provide your personal information that is mandatory to process your request, we may be unable in some circumstances to Provide the corresponding service / comply with our legal obligations or fulfil our contractual obligations with you. 

Data recipients, transfer, and disclosure of Personal Information: 

Wonder WallCare does not share personal information about you with affiliates, partners, service providers, group entities and non-affiliated companies except:

(a) to provide products or services you’ve requested

(b) when we have your permission or

(c) under the following circumstances

We may share information with affiliated entities/subsidiaries/branch offices for legitimate business purposes. 

We may provide the information to trusted entities who work on behalf of or with Wonder WallCare under strict confidentiality agreements. These entities may use your personal information to help WWC communicate with you about offers from WWC and for other legitimate business purposes. However, these companies do not have any independent right to further share or disseminate this information 

We may share information with statutory authorities, government institutions or other bodies where required for compliance with legal requirements. 

We may use the information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims 

We may share information where we believe it is necessary in order to investigate, prevent, or act against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. 

We may share information where we believe it is necessary in order to protect or enforce Wonder WallCare’s rights, usage terms, intellectual or physical property or for safety of WWC or associated parties. 

We may share information about you if WWC is acquired by or merged with another company. 

Wonder WallCare will not be liable for any unsolicited information provided by you. You consent to WWC using such information as per Wonder WallCare’s Privacy Policy. 

The Company shall not publish the Sensitive Personal Data or Information. 

The third party receiving the Sensitive Personal Data or Information from the Company shall not disclose it further. 

Data protection, Security and Confidentiality: 

Wonder WallCare is committed to protecting the security of your data and information. The Company has implemented reasonable and adequate physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction. If you need to access update or correct your information, you may contact the designated person for the same. 

The Company will take all reasonable and appropriate steps to keep secure any information and prevent its unauthorized access. You agree and acknowledge that the Company cannot provide any absolute assurance regarding the security of the Sensitive Personal Information. To the fullest extent permissible under applicable laws, the Company disclaims any liability in relation to any breach of security or loss or disclosure of information in relation to the Personal Information. 

Wonder WallCare discloses information to third parties only for legitimate purposes such as our service providers and agents who are bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. Wonder WallCare will ensure through formally executed contracts that the service providers are committed to “same level of data protection” as applicable data protection laws and regulations. 

Further, Wonder WallCare may make disclosures to law enforcement authorities or regulatory bodies subject to applicable law. 

Wonder WallCare will take reasonable steps to ensure that all dealings in Personal Information, shall: 

be processed fairly & lawfully; 

be obtained only with the consent of the information provider; 

be collected, only when: 

– the information is collected for a lawful purpose connected with a function or activity of Wonder WallCare; and 

– the collection of the sensitive personal data or information is considered necessary for that purpose. 

be available for review by the information provider, as and when requested. 

be kept secure against unauthorized or unlawful processing and against accidental loss, destruction or damage. 

Changes to this Privacy Policy: 

The Company reserves the right to change, alter, modify or add terms in this Privacy Policy as required by law or as and when it may be necessary. You are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.